At Citi, we"re constantly finding ways lớn make banking safer, simpler & faster for you. Chechồng out the available services that may serve you conveniently through our platforms.

Cheông chồng trương mục balance và Information enquiriesLearn MoreCheông chồng tài khoản transactions và historyLearn MoreView và download account statementsLearn MoreFunds transfers related enquiries including add/manage payee, mix recurring transfers, kiểm tra payment schedulesLearn MoreActivation of ATM/Debit cardLearn MoreRephối Debit card ATM PINLearn More Reactivate CASA account/ Renew Debit Card/ Reissue Debit Card/Temporary blochồng or unblock Debit CardDirect Debit (Status/Registration/Cancellation) Deposit FundsWithdraw Cash
Cheông chồng credit card balance & available credit limit enquiries
Learn More
Chechồng credit thẻ detailed transactions and historyLearn More
View & download credit thẻ statements (up to lớn 7 years)Learn More
Credit thẻ activation/ Credit thẻ loông xã or unlockLearn More
Remix credit card PINLearn More
Rewards RedemptionLearn More
Credit card paymentsLearn More
Check available rewards points/cash back/milesLearn More
Check the lakiểm tra offers & promotions (Citi World Privileges)Learn More
Citi PayLite - Convert your transactionLearn More
Citi FlexiBill - Convert your statement balanceLearn More
View and check the detailed information of your Active InstallmentsLearn More

Personal Information Update (tin nhắn address, home/office phone numbers, mailing address, home/office address)
Learn More
Citingân hàng Online banking tài khoản (Create new account/remix password/forgot password)Learn More
Turn on Push Notification on Citi sản phẩm điện thoại AppLearn More
Enable Citi di động TokenLearn More
Deactivate Citi thiết bị di động Token
Dispute report (Transaction/ATM/CDM)

* Online®

If you"re an existing Citi customer, you can quickly send & receive secure messages within Citingân hàng Online for all your enquiries with few simple steps.

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Step 1. Login using your Username và Password.Step 2. Once logged in, click on "Services" on the blue bar menu >> "My profile" >> "My Message" >> "Inbox" and enter your OTP (One-time PIN) to proceed.Step 3. Select "Compose Email" >> select the appropriate subject line for the message, enter the details of your inquiry >> cliông chồng on "Submit".

The response khổng lồ your inquiry will also be in the secure messaging system in Online. Once logged in, click on "Inbox" on the left navigation to view it.

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If you haven"t registered for Online yet, simply click here and follow the instructions to mix it up.


Citingân hàng Vietphái nam Fanpage

Connect with us on official Facebook page at to see our lademo news, insights, & offers. To maintain security and confidentiality of your accounts, please vị not cốt truyện any personal tài khoản information or passwords directly on our Facebook Fanpage.


Our locations

Find your nearest ATM, Branch, or Citigold Centre anywhere in the Asia-Pacific region with, N.A., - Ho Chi Minch City Branch

Sun Wah Tower, 115 Nguyen Hue Boulevard, District 1, Ho Chi Minh City, Vietnam giới.

Operating Hours: 8:30 AM - 05:30 PM (Monday to lớn Friday)

Cash Counters Service: 8:30 AM - 04:30 PM (Monday to lớn Friday), N.A. - Hanoi Branch

Horison Tower 40 Cat Linh Street, Cat Linch Ward, Dong Da District, Hanoi.

Operating Hours: 8:30 AM - 05:30 PM (Monday lớn Friday)

Cash Counters Service: 8:30 AM - 04:30 PM (Monday lớn Friday)


General Enquiries

CitiPhone"s Self-Service Banking allows you to lớn check your accounts & perkhung transactions without the wait. We are operating 24/7 for account-related emergency services such as reporting of lost or stolen thẻ và fraud cases etc. Should you need assistance for other matters, our Citiphone Officers will be available from 6:30 am khổng lồ 10:30 pm daily.

For your convenience, please have sầu your account details ready và use your Registered Phone Number lớn Hotline us.